
Thank you so much for joining us live for our special onboarding Open House! We’ve put together a handy list of the resources that we covered during our webinar, so that you always have what you need to get information and questions answered right at your fingertips.
Within the Viome App:
Your app has a ton of informational resources, including educational videos from our experts, located at the bottom of the Home, Nutrition, and Health screens, and quick articles at the top of the Nutrition screen to get you more familiarized and oriented on understanding and using your recommendations.
The Thrive with Viome Community:
Communities are the single most powerful way for people to build new practices and create new habits that stick.
Thrive with Viome helps you navigate a world where health advice changes nearly every day and is not made just for you. Join us and hit the ground running with your Viome food and supplement recommendations to experience gains and wins that can be challenging to achieve on your own. Our private community offers you:
Chat Forums
App Tours and Orientations
Live Events
Cohort Health Challenges
Wellness Resources
Support–from Viome experts and the community at large!
Visit https://viome.mn.co/ today and Request to Join!
Viome website:
The Viome Blog – The latest ideas, insights, and inspiration, expertly curated to empower you on your health journey. Learn more about systems biology and the many ways the microbiome plays a critical role in your health & wellness.
Categories not to miss –
Recipes – Comb through our original recipes to see how you may be able to create a culinary masterpiece. Or, at least a delicious meal, side, smoothie, snack, or drink for yourself where your Superfoods and Enjoy foods can shine.
Viome Guides – A category where you can find a wealth of Viome-centric information, including full, in-depth articles on all of Viome's health test scores, how we create your recommendations, great oral health routines, how to make supplements a habit that sticks or how to simply start implementing your new results and recommendations.
Microbiome – The human microbiome is a vast universe. This category is great if you'd like to get some fantastic, helpful, and fascinating information on how all of our microbiomes work synergistically and holistically with our body's systems for total health.
Nutrition – Food does not only taste delicious and fill up your stomach, it is fuel, energy, nutrients, and can possibly even be medicine for your body. Find out more about the science of nutrition, and how our philosophy of eating the right foods for your body can be a path to optimized health.
Social Media:
Facebook – Follow us on Facebook to find quick informational tips and inspirational stories.
Instagram – Come join us on this visual platform and tag us @viome with your own health journey stories, and pictures of delicious meals you've made with your Superfoods.
Twitter – Follow us @MyViome for daily insights to help you as you move along your health journey.
TikTok – Join us on our newest platform for informational videos, testimonials, food tips, and more.
Webinar Recordings and Live Events:
YouTube Playlist – Here you can find our full library of topical content webinars. We recommend watching the “Signal in the Noise Series” Parts 1, 2, and 3, as these focus on the basics of understanding your health scores, how your recommended foods are generated, and how your supplements are formulated.
Live Webinars - Every month, we hold a new topical content webinar, which I host with a variety of experts from our science and nutrition teams. Past topics include oral health, precision nutrition, movement and mindfulness, and the connections between microbiome health and whole body health. If you are subscribed to our emails, you should get these invitations to register for these great online events with a wealth of information.
Getting Help:
If you have questions about your Viome account, orders, supplement subscription, or other needs, please reach out to our Support Team online at support.viome.com. You can not only search through our Knowledgebase of FAQs and articles, but you can also ask a question to our online chat, and submit a service ticket directly to the team.
FAQs:
How are my recommendations formulated from my test results?
You can find out more about how a little tube with your sample (or samples) gets amazingly transformed into your health insight scores and your nutritional recommendations in this in-depth article written by our very own Guru Banavar, Viome CTO and Lan Hu, Data Science, and Bioinformatics Director.
How do I order Supplements?
If you are in the US or Canada, you should be able to purchase Precision Supplements and Precision Pre & Probiotics in your app. You can also contact us at support.viome.com for assistance.
In your app, navigate to the “Shop” page, and select at the top from Supplements, Lozenges, Gut Biotics, Toothpaste + Gel, or any combination of formulas you are eligible for (depending on your location and the test you took). You can enter any discount code you have once you select your product and proceed to checkout.
What if a food I want to eat is not on my list at all?
If there are foods not on your recommendations list, this means that they have not been evaluated yet by Viome. These foods should not be treated as neutral but rather as unknown. If there's something not listed in your food recommendations that you want to eat, we recommend that you listen to your body! Try some and see how you feel. Refrain from eating any food that you know causes a reaction of any kind.
Where can I find out how much to eat of everything?
Navigate to your “Nutrition” page, scroll down past your foods lists, then select “My Daily Servings Guide.” A full list will pop up of daily servings for each type of food (protein, veggies, fruit, fats, and grains + starches) for you, based on your age, height, weight, activity level, health goals, and conditions. This is aimed at helping you create a balanced diet, and encourages you to eat a variety of foods to promote a healthy microbiome.
How much of my Minimize foods should I eat?
Great question! Here is Janelle Connell, Viome Translational Science Clinical Expert, to answer:
How can I get a printed-out report of my results?
You can have a PDF-formatted version of your test results and food recommendations emailed to you (or anyone else needed, such as your physician) through your Viome app.
Navigate to your “Account” page, then select “Download My Report.” From there, type in the email address to which you’d like to receive the PDF report and click “Send most recent report.” If you don’t see the email in your inbox, check your spam folder to see if it got caught in there.
One of my Superfoods is apple, does that include all kinds?
Yes! For foods like apples, lettuce, onions, and other types of foods that may come in different colors or flavors, like gala and golden delicious apples, red and green lettuce, or yellow, white, or red onions (green onions are a separate food on your list), you can eat any you like, and they are all considered Superfoods for you. In the case of other types of foods, such as mushrooms, lentils, and nuts, we have several types of each in our foods list as each has a different nutritional profile and each would be recommended separately.
What lifestyle habits should I focus on, in addition to following my Viome recommendations?
Excellent point. Here is Dr. Grant Antoine, Viome Translational Science Clinical Expert, to answer:
Why is sauerkraut a Superfood, but cabbage is an Avoid for me?
Wow, that’s an interesting one! Here is Hilary Keiser, Translational Science Nutritionist, Supplements, answers this question:
Tips and Tricks!
Looking for new ideas on recipes to help integrate your superfoods into your weekly menus? This is a great reason to use powerful AI tools such as ChatGPT to request a weekly menu using your Superfoods (with enough Enjoy thrown in for variety), but not using your Avoid foods. You can even have it provide links to recipes online, and also create a shopping list for you. Visit https://chat.openai.com/ and create a free account to get started. Just remember, it is an AI language model that uses the whole of the internet’s information to pull data from, and it can make errors based on the information it pulls for you.
Asking Chat to give you information is called a "prompt." Here is the basic prompt model for creating a menu with your personal Viome food lists:
Please create a weekly breakfast, lunch and dinner menu for me using the foods: [your Superfoods go here], [your Enjoy foods - as many as possible for variety - go here]. But please avoid these foods in the meals: [your Avoid foods go here].
You can also continue the "conversation" with follow-up questions (try additional ones and see what happens):
Can you give me 5 more ideas for dinners based on those foods?
Can you give me a shopping list for this weekly menu?
Here is a demonstration: