Your at-home Gut Intelligence Test kit
Your personalized recommendations
Free Standard U.S. Domestic Return Shipping
We accept HSA and FSA payments. Check your plan for coverage as individual plans will vary.
Viome is currently available in Australia, Belgium, Canada, France, Germany, Luxembourg, Netherlands, Singapore, the UK and the United States with the exception of New York. We're expanding quickly so be sure to sign up below and we'll notify you as soon as Viome becomes available where you live.
What can I expect the testing process to be like?
Taking the Gut Intelligence test is easy - all we need from you is a small, pea-sized amount of your stool which you can collect at any time of the day. There is nothing you need to do to prepare for the test.
All materials needed for collection, as well as detailed instructions, are sent to your home along with your kit.
To learn more about the process, you can check out this video.
What shipping options do you offer?
Viome kits for United States customers are shipped via the United States Postal Service (USPS) standard ground shipping. For U.S. customers, kits are delivered within 5-7 business days.
International shipments (outside the United States) are shipped via the United States Postal Service (USPS) For International deliveries, please note there may be extended shipping times due to Customs processes.
How do I ship my sample back to Viome?
Please ship your sample back to Viome on the next business day. Your sample is stable in the mail for up to 4 weeks. Please note that if you are sending your sample back from outside the United States, you will be responsible for return shipping fees.
Is Viome covered by my insurance? Can I use my HSA or FSA to pay for Viome?
We accept HSA/FSA payments. However, we encourage you to check your plan for coverage prior to purchase as individual plans will vary. Since we do not directly request reimbursement from insurance or FSA/HSA, we are unable to provide an itemized cost for each service or CPT codes.
If you have questions about whether or not your insurance provider may reimburse you for Viome service, we recommend reaching out to them directly.
How long will it take to receive results, and what can I expect from my results?
Viome's results and recommendations take up to 4 weeks after the lab receives your sample and completed questionnaires. Once your results are available, you’ll receive an email notification.
The results that you receive from Viome include personalized food recommendations based on your Gut Intelligence test results, so you’ll know which foods are your superfoods, enjoy, minimize, and avoid foods we recommend you follow for 90 days. Additional food preparation tips and tricks, and fun food facts are also included, to help you get the most out of Viome recommendations.
You may receive recommendations for supplements if our team of medical doctors, nutritionists, and naturopathic doctors see that you may benefit from these. These typically come in the form of a prebiotic, probiotic, or supplement of polyphenols.
We have many customers who experience a wide range of benefits after following our recommendations including better digestion, improved sleep, weight loss, and overall improvement of mood. However, every experience is unique, and everyone will experience benefits unique to their own body and state of health.
Viome does not claim to diagnose, treat, cure, or prevent any disease. The information on the Viome website is provided for informational purposes only and with the understanding that Viome is not engaged in rendering medical advice or recommendations. You should not rely on any information on the website to diagnose or treat a health problem or condition or replace consultations with qualified health care professionals to meet your individual needs. Always check with your doctor for answers to your personal medical questions.
Can I purchase Viome as a gift?
Looking to share the Viome experience? Here are a few things to keep in mind:
Location: The user must be located in a state or country serviced by Viome. The Gut Intelligence Test is available in the United States, Canada, Germany, France, Australia, and the United Kingdom. Viome is NOT available in New York state due to licensing needs.
Age: Viome is available for children under the age of 18. However, keep in mind that minors will need consent from a parent or guardian to use Viome.
User Login: Each Viome account must have a unique email address. Accounts cannot be shared.