Thank you for your recent purchase with Viome. Unfortunately, we have temporarily suspended the processing of all new samples as we are in the middle of upgrading our lab in order to better serve our customers and expand our line of products.

Please enter your email and current kit ID on the side of the silver box. We'll be sending you a new kit as soon as we are ready.

Reach out to us at [info@viome.com] or [submit a ticket here] if you have questions.